Terms of use and Privacy Policy

Website Privacy Policy

The policy: This privacy policy is for this website; www.ikyzen.com and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre-GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations). Ikyzen will collect information through its website that can identify you (if provided by you), such as your name, address, phone number, e-mail address, company name, and position. Ikyzen may use this information to respond to your request for information, products or services. This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR,(General Data Protection Regulation), the DPA (Data Protection Act) [pre-GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations), are protected. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer/device in order to serve it to you. Our contact information is provided below if you have any questions. Changes to this Privacy Policy: We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 31st August 2023.

The DPA & GDPR August 2023

We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into effect from May 2018. If necessary, we will update this policy accordingly after the completion of the UK’s exit from the European Union.

Use of Cookies

Cookies are small files that are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. If you’d prefer to restrict, block or delete cookies from johnlewis.com, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. Google Analytics Cookies: Like many services, Google Analytics uses first-party cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Browsers do not share first-party cookies across domains. Ikyzen uses Google Analytics Cookies to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google is a registered member of the Privacy Shield Framework, and as such complies with GDPR. Google’s privacy policy is available at http://www.google.com/privacypolicy.html.

Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information from our website in the following way: whenever you are asked to fill in a form on the website, look for the box that you can check to indicate that you want to ‘Opt-in’ to being contacted by Ikyzen. If you wish to opt-out, do not check the box. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time and have your details removed by emailing us at [email protected]. We will not sell, distribute or lease your personal information to third parties. We will not use your personal information to send you promotional information from third parties. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon at the above email address. We will promptly correct any information found to be incorrect.
Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Contact & Communication with us
Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. ikyzen will take reasonable and appropriate physical, administrative and technical safeguards to protect the personal data about you from loss, misuse, unauthorized access, disclosure, alteration or destruction. We secure access to all areas of our website using ‘https’ technology. Personal data will only be stored as long as necessary for the purposes for which it was collected subject to local laws and regulations and legitimate business needs. Where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.
How Long Do We Keep The Data?
Unless there is a specific legal requirement to keep the information, we will retain your personal data for no longer than necessary for the purposes for which it is collected subject to local laws and regulations and legitimate business needs.
External Website Links & Third Parties
Third party sites that you can access from our website are not covered by our Privacy Policy and we accept no responsibility or liability for use of personal information by operators of these sites. Please ensure you check the legal and privacy policy sections of any site you access.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media. There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.
Contacting us
If you wish to have your information removed from our records at any time, please email: [email protected]